Got Questions?

Optimo is an AI-powered review management platform that helps businesses boost their Google reviews automatically. Customers scan a QR code, rate their experience, and our AI generates authentic review suggestions. Positive reviews (4-5 stars) are directed to Google, while negative feedback (1-3 stars) is captured privately for improvement.

Optimo is perfect for any business that relies on online reputation: restaurants, retail shops, auto repair centers, IT service companies, salons, dental offices, and more. Whether you're a small business owner or managing multiple locations, Optimo scales to fit your needs.

Our AI analyzes your business type, customer sentiment, and review patterns to generate authentic, natural-sounding review suggestions. Customers can use these suggestions as-is, modify them, or write their own. The AI learns from your business to create increasingly relevant and personalized review text.

Smart routing automatically directs 4-5 star reviews to your Google Business Profile, building your public reputation. Reviews of 1-3 stars are captured privately in your dashboard, giving you the chance to address issues before they become public. This protects your online reputation while helping you improve service quality.

Absolutely! With Professional and Enterprise plans, you can fully brand your experience. Upload your logo, customize colors to match your brand identity, and create a seamless customer journey. Each QR code can be personalized for different locations or staff members.

Yes! We offer a genuine 14-day free trial with no credit card required. You get full access to all Starter plan features, including AI-powered reviews, smart routing, and basic analytics. Experience the power of Optimo risk-free before committing.

Yes! You have complete flexibility. Upgrade or downgrade your plan at any time, and changes take effect immediately. You can also cancel your subscription whenever you want with no penalties or long-term commitments. We believe in earning your business every month.

If you approach your plan's review limit on the Starter plan, we'll notify you in advance. You can easily upgrade to Professional for unlimited reviews. We'll never suddenly cut off your service—we want your business to grow successfully!

Setup is incredibly simple! After signing up, you'll: 1) Connect your Google Business Profile, 2) Customize your branding (logo, colors), 3) Generate your QR codes, and 4) Start collecting reviews! The entire process takes less than 10 minutes, and we provide step-by-step guidance.

Absolutely. We take security seriously. All data is encrypted in transit and at rest using industry-standard encryption. We're fully GDPR compliant and never sell or share your customer data. Your information and your customers' privacy are our top priorities.

Yes! Optimo is fully responsive and works seamlessly on all devices—smartphones, tablets, and desktops. Customers can scan QR codes with their phones and leave reviews instantly. Your owner dashboard is also mobile-friendly, so you can track performance on the go.

We offer email support for Starter plans with responses within 24 hours. Professional plans get priority support with faster response times. Enterprise customers receive dedicated account managers and 24/7 phone support. We're committed to your success!